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giovanna30355161chi3
Participant
June 7, 2023
Answered

Lost acesse to my behance

  • June 7, 2023
  • 3 replies
  • 3608 views

Hello I need help, I have a behance account that I can no longer access, the email I used for it, now I use for a new adobe account and I lost the old one, is this possible? The profile still exists

Correct answer hungp70213979

Request here and solved: https://adobe.ly/45ItR6p

 

"Your Behance profile was connected to a business account that has closed.
 
I've linked your Behance account to the Personal Profile of your AdobeID. To verify that the swap worked, please clear your browser cache OR open a Private Window on your browser and log in. After entering your email address, you should be met with a Profile Chooser; please choose Personal and log in."

3 replies

hungp70213979
hungp70213979
Inspiring
June 26, 2024

I got the same problem. Did you solve it? 😞 

 

hungp70213979
hungp70213979Correct answer
Inspiring
June 27, 2024

Request here and solved: https://adobe.ly/45ItR6p

 

"Your Behance profile was connected to a business account that has closed.
 
I've linked your Behance account to the Personal Profile of your AdobeID. To verify that the swap worked, please clear your browser cache OR open a Private Window on your browser and log in. After entering your email address, you should be met with a Profile Chooser; please choose Personal and log in."

A
angular_sharpness5DE4
Participant
November 24, 2024

Hi there, 

 

Thank you for sharing this with us; it will help other community members facing a similar issue. 


^BV


Hi there,

I can no longer access my Behance account behnace.net/abdullahdesigns

I got the subscription through a guy with an enterprise account, which added me to their team account.So, with that, the first business profile was created and my Behance got linked to it. However, that team account expired within a week, and they added me to another team. Now, due to that, I have no longer access to my Behance. After logging it there it's not showing that team anymore.

Please resolve this somehow. I don't know how you would, but please do it.

Thanks

M
Mark3086043306s6
Participant
July 3, 2023

Hi! I am experiencing the same problem, the old account exists but I cannot access it. The primary email nor the phone number is not in use anymore so I can't verify the account either

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
July 4, 2023

Do you have the same problem with Behance?

ABAMBO | Hard- and Software Engineer | Photographer
M
Mark3086043306s6
Participant
July 4, 2023
Hi!

Yes, I have the same problem with Behance and in matter of fact that's the
account I am trying to access - https://www.behance.net/msalumaa

Best Regards,
Mark
Ashish_Harrison
Adobe Employee
Ashish_Harrison
Adobe Employee
June 7, 2023

Hi @giovanna30355161chi3, you can share the old email address with me. I will check and will update you.

Please share your email in my Personal DM; please do not post that email in the forum. Thank you!

Regards,Ashish Harrison
    N
    Nadya31570285avft
    Participant
    August 9, 2023

    Hi! I am experiencing the same problem, the old account exists but I cannot access it. The primary email nor the phone number is not in use anymore so I can't verify the account either. 

    I created an account https://www.behance.net/nadezhda1 in 2016 and now I want to delete it because I created a new one

    Please help me

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