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Metronomik5C17
Participant
November 6, 2020
Answered

Lost Administrator Rights and All Company Licenses Disappeared

  • November 6, 2020
  • 3 replies
  • 375 views

Hi Adobe

 

It seems that in the past week, I have received this email, despite me being the administrator of the company.

 

It's strange because a payment for the licenses were made yesterday, but when I logged in, I don't see the licenses at all.

 

 

I tried to contact Support, but since I'm not the administrator now I can't access customer support directly and have to go through the community board instead.

Please let me know what I should do. Thanks.

    This topic has been closed for replies.
    Correct answer Bani Verma

    Hi there, 

     

    I have sent you a personal message please check and respond. 

     

    Hope this helps.

    3 replies

    S
    Shahadat Manik
    Participant
    December 2, 2020

    Hi I am also having similar problem as I have received an email reagards to this. Please help.

    Bani Verma
    Community Manager
    Bani VermaCommunity ManagerCorrect answer
    Community Manager
    November 6, 2020

    Hi there, 

     

    I have sent you a personal message please check and respond. 

     

    Hope this helps.

    Just Shoot Me
    Just Shoot Me
    Legend
    November 6, 2020

    I moved your post to a better forum.

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