Missing the Option for Non-Adobe Models

[Maxcoco]

Our Business have a Creative Cloud Pro plan. From what i've read we should have access to the Non-Adobe Models in the Boards Section. I see the option, it tell me that thew Admin must allow it.

When we go in our Admin Console in the Asset Settings, we don't have the Non-Adobe generative AI models tab.

I don't understand why.
Thanks

[Anshul_Nautiyal]

Hi @Maxcoco,

Thanks for reaching out. As mentioned, you're unable to see the "Non-Adobe generative AI models" tab under Asset Settings in your Admin Console. Could you please confirm if this is the issue you need assistance with?

Upon checking, it appears your organization is on a Creative Cloud for teams subscription. Please note that the ability to enable or disable access to non-Adobe generative AI models via the Admin Console is currently available only to enterprise plans.

To assist you further, could you clarify whether you're experiencing issues accessing non-Adobe generative AI models within Adobe apps, or if you're looking to restrict this functionality for your users? This will help us guide you accordingly.

Regards,

^AN

[Maxcoco]

Yeah, this is the issue, I want to access it but I can't. And I don't see the setting section to activate it.

[Anshul_Nautiyal]

Hi @Maxcoco,

Thanks for sharing the snip. Could you please confirm if the issue is with the same Adobe ID you used to post this query?

Regards,
^AN

[Maxcoco]

Yes

[Anshul_Nautiyal]

Hi @Maxcoco,

We are currently looking into this and will get back to you shortly with an update. Thank you for your patience.

Regards,
^AN

[Anshul_Nautiyal]

Hi @Maxcoco,

I have sent you a personal message. Can you please check and respond? 

Regards,
^AN

[Anshul_Nautiyal]

Hi @Maxcoco,

Thank you for getting back to my personal message. I've replied to your query there—could you please check.

Regards,

^AN