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moving from a personal account to an enterprise because of a school subscription

New Here ,
Sep 21, 2020 Sep 21, 2020

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anyone else having issues switching accounts from personal to enterprise. i acidentally clicked this button and now am unable to get access to my free school account? 

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correct answers 1 Correct answer

Adobe Employee , Sep 21, 2020 Sep 21, 2020

Hello Tess,

If you have installed the creative cloud desktop app then you can sign out by clicking on the blue circle at the top right side and log in again selecting the "company/school account" option. You can also test your account by signing in to the adobe.com site.

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Adobe Employee ,
Sep 21, 2020 Sep 21, 2020

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Hello Tess,

If you have installed the creative cloud desktop app then you can sign out by clicking on the blue circle at the top right side and log in again selecting the "company/school account" option. You can also test your account by signing in to the adobe.com site.

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New Here ,
Jun 24, 2024 Jun 24, 2024

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I don't see that as an option anymore. Was it moved?

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