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Pacur_VLB
Participant
August 26, 2024
Answered

New User, New License - no access

  • August 26, 2024
  • 1 reply
  • 144 views

All, 
I bought a license, added a user to that license and had the system sent out an invite.  When the user tries to access - she's getting a message to buy a license.  HELP, PLEASE!

This topic has been closed for replies.
Correct answer Bani Verma

Hi there, 

 

Please try the troubleshooting steps shared in the following help document to resolve this issue: https://adobe.ly/3MojKLr.

 

Let us know if this helps. 


^BS

1 reply

Bani Verma
Community Manager
Bani VermaCommunity ManagerCorrect answer
Community Manager
August 26, 2024

Hi there, 

 

Please try the troubleshooting steps shared in the following help document to resolve this issue: https://adobe.ly/3MojKLr.

 

Let us know if this helps. 


^BS

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