non-profit licenses and Admin login

[1DB!]

I applied (for my organization) for the non-profit licenses ($15/yr) and was approved by the vetting org Goodstack. But I have not been designated the "Admin" so I cannot login to the Admin portal to adminster the licenses. ?

[Judy38168751euay]

I am especially frustrated that when you go to the help links they just send you back to where you started.  Surely there has been enough feedback that Adobe should fix this problem. An installation guide would also be helpful. 

[Steven329638722xze]

I'm having the same issue. Any updates from Adobe? I applied on Goodstack and there's no quantity. Should I go through and apply for each of my coworkers that needs the Acrobat license?

[Anshul_Nautiyal]

Hi @Steven329638722xze,

Thank you for reaching out regarding your query.

To ensure you find the perfect plan for your organization, I recommend filling out the consultation form linked below. Our sales team will be happy to assist you and provide guidance tailored to your requirements:

Request a Consultation

If there’s anything else you need, don’t hesitate to let us know.

Regards,
^AN

[donna_3554]

Steven, I did apply for each person who I wanted to have the full Adobe individually. You can't create and admin account to track each one from what I see. If they already have an Adobe account, you should change the email on that account to something else first. Then apply for the discounted plan under the email they use for your agency. 

I know it is a pain, but you can't beat the price for all of the options you are going to receive. 

And no matter what Adobe agents say, a consultation will not help. The previous accounts can not be merged with the Goodstack offer. Most of the agents won't really know what you are talking about is my experience.