• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Notifications of Licensing Changes to Users / Improperly Licensed

New Here ,
Apr 01, 2024 Apr 01, 2024

Copy link to clipboard

Copied

Some users are getting emails from Adobe regarding being subscribed to Acrobat Standard even though they're already licensed to Acrobat Pro in our enterprise account. These same users are also being told they need to Subscribe to Acrobat Pro when logged into their local Acrobat installations. 

TOPICS
Acrobat , Enterprise , Licensing , Manage account

Views

72

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 10, 2024 Apr 10, 2024

Copy link to clipboard

Copied

LATEST

Hi @roberth75067798 ,

Can you please share screenshots of the message/error pop-up your users are getting?

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines