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Once the Adobe sign URL has been expired can we redirect user to another url?

Explorer ,
Jul 27, 2023 Jul 27, 2023

Hi Team,

When i created adobe sign url by this URL (https://api.na2.echosign.com/api/rest/v6/agreements/{agreement_id}/signingUrls?expiry=300) on the place of befault error message we will redirect to the custom URL?

 

Default error screenshot: 

Vishal30347527d76p_0-1690442432925.png

 

 

Any help appriciated. 

 

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correct answers 1 Correct answer

Adobe Employee , Jul 31, 2023 Jul 31, 2023

Hi Vishal30347527d76p,

 

Thank you for reaching out.

 

It seems that you are using the Adobe Sign Enterprise plan. If you have an integration-related question, the experts can best answer it. I suggest you, please get in touch with our Adobe Sign Enterprise support team to get the correct information about this. You may contact them using the steps in the following help document: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

 

Thanks,

Meenakshi

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Community Expert ,
Jul 27, 2023 Jul 27, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



<"moved from using the community">
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Adobe Employee ,
Jul 31, 2023 Jul 31, 2023

Hi Vishal30347527d76p,

 

Thank you for reaching out.

 

It seems that you are using the Adobe Sign Enterprise plan. If you have an integration-related question, the experts can best answer it. I suggest you, please get in touch with our Adobe Sign Enterprise support team to get the correct information about this. You may contact them using the steps in the following help document: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

 

Thanks,

Meenakshi

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Community Expert ,
Jul 31, 2023 Jul 31, 2023
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<moved from acrobat sign>

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