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So i am trying to install CC on a mac 10.10 OS, and when i run the install package, it runs the startup scripts, then flashes to validating install and them come up with a error that the installtion has failed
Looking at the logs is says
ERROR OOBE Cannot open MediaDB
It says that four times
Advise???
Hi Sam,
media.db file is located under below location. Please try deleting the existing one and then give a try. also, please give full control access to below location..
MAC HD>library>application support>Adobe>caps>media.db
Thanks,
Ashish
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Moving this discussion to the Enterprise Deployment for Creative Cloud, Creative Suite forum.
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Hi Sam,
media.db file is located under below location. Please try deleting the existing one and then give a try. also, please give full control access to below location..
MAC HD>library>application support>Adobe>caps>media.db
Thanks,
Ashish
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