Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Package not installing Acrobat

New Here ,
May 09, 2023 May 09, 2023

I have created a package that is supposed to include Photoshop and Acrobat and then allow the users to install any other apps they want. It installs the creative cloud app and photoshop but it is not installing Acrobat. The user can add this later but I would like those two apps installed by default.

 

TOPICS
Deploy and package apps
557
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 09, 2023 May 09, 2023

Hi caryw26472540

 

Does the installation complete?

Does it throw any error?

Is Acrobat reader already installed o these machines?

 

Can you also send us the logs collected using the Log Collector tool - https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

Regards

Rohit Pandita 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 09, 2023 May 09, 2023

your mailbox is full


<personal info removed-kglad>

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 09, 2023 May 09, 2023
LATEST

@caryw26472540 

 

don't reply by email or remove your signature before replying.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines