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Participant
March 27, 2020
Answered

Packages Missing from Admin Console

  • March 27, 2020
  • 1 reply
  • 2013 views

We're trying to deploy a few of our unused licenses to students at home since they can't come to school.  I've already decided to just add their egress IP's for now since that is way easier than changing over the licensing.  I have packages from the fall that work on our school computers but need to create some for different OS's.  Logged onto the admin console now though there is no menu for packages any more for our creative cloud shared device licenses.  Please help.

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Correct answer SuJoshi

Hello,

Kindly sign out and log in as Adobe ID (Personal account) and check if you are able to create the package of the shared device license from the admin console.

1 reply

SuJoshiCommunity ManagerCorrect answer
Community Manager
March 27, 2020

Hello,

Kindly sign out and log in as Adobe ID (Personal account) and check if you are able to create the package of the shared device license from the admin console.