I am Admin for the Adobe portal.
I have a couple of users that created a personal ID with their work email.
I have added their work email address, and created a business ID and added a Adobe Standard Licence.
Now when the user logs into https://account.adobe.com/ it goes automaticlly to their Personal ID, and no licenses is assigned to that account.
How can I have them use their Business ID, and not their Personal Account?
-Xander
After you add the users to the Admin Console, they'll get an email invitation to join the team. Ensure that they click the "Get started" button/link on that email to join the team.
Once they've successfully joined the team, users will get an option to choose between a personal and business profile. They can access the apps and services by choosing the Business profile. Users can also select an option to choose the most suitable profile automatically. See Manage Adobe profiles.
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