Photo Teacher - Students keep ending up with trial accounts!!

[Jessica25615762j2jj]

I'm setting up Photoshop on my students' computers and no matter what I do some of them keep ending up with trail versions that I can't seem to get rid of. Please help!

[Vicky25619466aggu]

Following .. there is no much options to switch between profile 

[Test Screen Name]

You may need to give more details.

1. You say you are "setting it up on your student's computers". Do you mean these are school computers, and the students will share them? Or that these are the student's own computers?

2. What are you setting up? Free 7 day trials, individual accounts, enterprise/school license?

3. If it's an enterprise/school license, are you adding a paid license for each of the students, as account adminstrator?

4. You say "they keep ending up with trial versions". There is no separate trial version. You get a trial if the user signed in does not have a valid subscription. Have you checked the account status on those computers?

5. Sometimes malware on a computer can stop Adobe subscription checking. Are these computers that students could previously install software on?