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G
GG_Designs
Participating Frequently
November 3, 2015
Answered

Photoshop CC 2015 license problem?

  • November 3, 2015
  • 2 replies
  • 686 views

So my PS CC 2015 is running as an Enterprise program. Typekit doesn't work with it kind of. The licensing is messed up and causing photoshop to act if it were a enterprise copy. Even though I have the Student complete package. every other program works fine with TypeKit. Photoshop works on a different computer as we tried with a specialist from adobe. So Its a licensing issue on my computer. how do i fix this?

This topic has been closed for replies.
Correct answer Mrinmay Majhi

Moving to correct forum : Enterprise

2 replies

B
Adobe Employee
benw525841597154115
Adobe Employee
November 3, 2015

Hi  gg_designs,

Hard to say exactly what's causing this. Happy to look into it for you. Would you drop us a line at: support@typekit.com with your account details?

Cheers,

Benjamin

G
GG_DesignsAuthor
Participating Frequently
November 3, 2015

Hello Ben,

I have email you guys. But I have already done that before. Thats how I found out it was a licensing issue. But I havent heard back from anyone with answers after I did the Live conference call and Adobe connect. Thats how we figured out what caused the problem. But I still dont know how to reset my license or if there is another fix for it.

G
GG_DesignsAuthor
Participating Frequently
November 19, 2015

Bump. I still havnt fixed this issue.

Mrinmay Majhi
Mrinmay MajhiCorrect answer
Participating Frequently
November 3, 2015

Moving to correct forum : Enterprise

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