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ddsh56572873
Participant
February 24, 2016
Question

Photoshop CS3 License Activation Problem - Help Needed - Business

  • February 24, 2016
  • 3 replies
  • 867 views

Good day. I was just working with Ankur via Adobe Help Chat and I was told to post my query here on the Photoshop Forums, due to our Version being CS3. Our previous activation of Photoshop cannot be activated on a new computer. The previous computer has failed, and I cannot log into it anymore to "deactivate" the license from within Photoshop. Is there something we can do to activate this Serial on a new functional computer? Thanks.

    This topic has been closed for replies.

    3 replies

    Tanusree
    Tanusree
    Participating Frequently
    February 25, 2016

    Hi

    First  of all  we need to make sure that you are not facing any compatibility issue .

    you can check your system requirements here http://www.adobe.com/store/en_us/popup/software/creativesuite/mastercollection/systemreqs.html

    Please disable any Antivirus  or firewall on the Machine.

    If you  are meeting the criteria, you can follow the steps mentioned at https://helpx.adobe.com/x-productkb/policy-pricing/error-activation-limit-reached-sign.html

    https://forums.adobe.com/thread/1253193

    https://forums.adobe.com/thread/1423761?start=0&tstart=0

    let us know if this  helps!

    Regards,

    Tanusree Haldar

    C
    Chetna Srivastava
    Participating Frequently
    February 24, 2016

    Hi ddsh,

    I have sent you a PM for assistance on this.

    [edit : moving this to deployment forum as the key is volume licensing ]

    Regards,

    Chetna

    Mylenium
    Mylenium
    Legend
    February 24, 2016

    Nobody can tell you anything without proper system info or other technical details.If you have exceeded the activation limit, contact support by phone to have them reset activation. otherwise a lot more info is required.

    Mylenium

    D
    ddsh56572873Author
    Participant
    February 24, 2016

    LOL. Adobe's support is atrocious. I've spent an hour going in a circle between the support line, the chat, the forums, and I am back to the chat now. What information do you need? I don't feel comfortable posting my Serial Number here for obvious reasons.

    Thanks!

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