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A
AD5C6E
Participant
August 7, 2023
Answered

Photoshop Generative AI does not work with Feature Restricted Licensing

  • August 7, 2023
  • 2 replies
  • 2366 views

The issue and solution can be found in this support article: https://community.adobe.com/t5/account-payment-plandiscussions/how-to-update-my-date-of-birth-the-generative-ai-features-are-disabled/td-p/13829335
However, I am unable to sign into Photoshop in this case since it is licensed with Feature Restricted licensing.

Even with the Photoshop Beta app installed through creating a package with Feature Restricted Licensing and then installing the app on a client device, I am unable to sign into the Photoshop app to verify age via an Adobe/Behance account. 

There should be an admin control to verify age and subsequent approval of use of this tool. 

    This topic has been closed for replies.
    Correct answer rpandita

    Hi AD5C6E 

    That will break the licensing, please keep in mind that you are using FRL - Feature Restricted Licensing, so there will be features that are restricted and will not work.


    As far as I can tell, Gen AI will not be part of FRL.

    There is no Adobe ID Account that you are using to access Photoshop, so the point of validating age does not apply.

     

    Regards

    Rohit 

    2 replies

    rpandita
    Community Manager
    rpanditaCommunity Manager
    Community Manager
    August 7, 2023

    Hi AD5C6E

     

    You are using FRL licensing, which does not have the "Sign in" option.

     

    FRL licensing is a Machine-based Activation and not a user-based Activation, so you will never be prompted to log in.

     

    In FRL activation the license file is embedded during the package creation from Adobe Admin Console.

     

    To use PS Beta, you need NUL or SDL Licensing package. Please get in touch with your IT admin to understand the licensing model implemented and followed across your organization. They have likely restricted it on purpose.


    https://helpx.adobe.com/enterprise/using/create-frl-packages.html 

    Regards

    Rohit Pandita

      A
      AD5C6EAuthor
      Participant
      August 8, 2023

      Hi Rohit,

       

      Thank you for your response. My suggestion that there should be an admin control to verify age and subsequent approval of use of this tool may have made more sense if I prefaced that I am an admin in my organization's Adobe admin console. It is true that we are using this license type on purpose for these machines, which are shared amongst various employees. 

       

      I'm still curious about the question on whether an admin control to verify age will be implemented so FRL can utilize the Generative AI tool? We are simply using FRL to license our apps per the Adobe EULA for our specific use case.

       

      Thank you.

      rpandita
      Community Manager
      rpanditaCommunity ManagerCorrect answer
      Community Manager
      August 8, 2023

      Hi AD5C6E 

      That will break the licensing, please keep in mind that you are using FRL - Feature Restricted Licensing, so there will be features that are restricted and will not work.


      As far as I can tell, Gen AI will not be part of FRL.

      There is no Adobe ID Account that you are using to access Photoshop, so the point of validating age does not apply.

       

      Regards

      Rohit 

      davescm
      Community Expert
      davescmCommunity Expert
      Community Expert
      August 7, 2023

      To be honest I wasn't sure whether to move this from the  Photoshop forum to Enterprise & Teams or to Photoshop Beta. For the time being I've moved it to Enterprise & Teams as it is about admin control.

       

      Dave

      A
      AD5C6EAuthor
      Participant
      August 8, 2023

      Thank you, Dave.

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