Please make an option to disable trial programs

[Henrik-Jensen]

Hi

In regards to How to deactivate the Trial Apps in Creative Cloud „Apps“ then please make an option to disable showing the trial programs,

As an Enterprise organisation we can not allow our users to install trial programs themselves.They should only install and update the programs they have a license to.

So, we badly need an option to disable the trial programs, when we want users to maintain their own licensed programs.

The selfservice package, would allow me to only have 1 package for all our Adobe users, they would install and update programs they have license to, but the trial option ruins that idea, and I'm back to maintain separate package for each program.

Best regards

Henrik Jensen

[Bani Verma]

Moving this thread to the correct community Enterprise & Teams​

[alisterblack]

Hi,

We have an existing feature request regarding hiding trial versions within a self-service workflow. I am happy to add your voice to that.

[Henrik-Jensen]

Sound great

Anywhere I can see that feature request ?

Or can you give a status on it ? Is it planned, worked on, or still just an idea ?

Just to give me a timeframe I can report back to my organization.

[alisterblack · Accepted solution]

Hi,

This feature is still under consideration.

Unfortunately we can't share details regarding potential release dates as these can often change during the development and testing process and not every feature request will make it into the final product.

[Henrik-Jensen]

Had hoped, that after more than a year, this would be further in progress.

I just know that if I deploy it as it is now, users would definitely click on the "try now", and then use the program.

When the trial then ends or other problems arises with the trial program, they would call ServiceDesk and complain that the program no longer works. Then ServiceDesk complains to me, and we can not have that

But for now, I have to keep each of our packages updated with new versions.

[Robert_Stein]

Please! This would be a great feature. If Trial can't be hidden then Buy should be hidden. We don't want users buying on their own.

[tb111222]

We would like to disable trial versions in the Creative Cloud Desktop App. We have an internal application process to allocate licenses. Having the trial versions and links to buy will be confusing, and no doubt end up with users trialing / paying for products instead of applying internally.

Can you please link to the existing feature request so we can upvote / monitor progress?

[stephanp35964275]

Is there any update on this feature request?