Please review the issue and suggest

[Manoranjan35618780yo7g]

user is unable to view the extensions when logged into experience.adobe.com
allowed pop-up, still the same, reset IE, still same
shared my screen and tried, it worked
Recreated user windows profile, still the same
tried on an alternate machine, still the same.
Logged into a newly imaged machine wth my credentials, it worked
Logged out and had the user try, it worked.

[iCharles · Accepted solution]

Hi @Manoranjan35618780yo7g ,

It seems your concern is related to AEM. For issues related to AEM, please post on the AEM community by clicking here. Experts in that community might be able to help you with their expertise and skills.