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Participant
October 4, 2012
Question

ProgramData\Adobe\Acrobat\9.2\ARM directory

  • October 4, 2012
  • 2 replies
  • 4317 views

Hello,


We installed Adobe Acrobat Pro Extended 9.2 on our Windows 2008 R2 (terminal server).  The directory "ProgramData\Adobe\Acrobat\9.2\ARM" fills up (disk space usage) really fast with the username that logs in.  How do I resolve this issue?  So far, I have been manually removing the folder of each username it has created.

Also, for the files with .msp extenion, can I remove that?

Thanks,

tntrac

This topic has been closed for replies.

2 replies

EnterpriseHelp
Inspiring
October 4, 2012

What does it fill up with? Send a log.

Provide more detail about the MSP question.

Ben

toanntracAuthor
Participant
October 4, 2012

For every user that logs onto the terminal server.  A folder is created (folder name is the same as username).  Inside the folder, there mostly are adobe update files with the .MSP extension.

EnterpriseHelp
Inspiring
October 5, 2012

I don't know what the problem is, but I'm guessing there is an error in the way you deployed the product on WTS and it's installing itself (or tryig to) for every user.

It might be worthwhile to find a WTS forum.

Ben

Jeffrey_A_Wright
Community Manager
Community Manager
October 4, 2012

Moving this discussion to Enterprise Deployment (Acrobat and Reader) forum.