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ProgramData\Adobe\Acrobat\9.2\ARM directory

New Here ,
Oct 04, 2012 Oct 04, 2012

Hello,


We installed Adobe Acrobat Pro Extended 9.2 on our Windows 2008 R2 (terminal server).  The directory "ProgramData\Adobe\Acrobat\9.2\ARM" fills up (disk space usage) really fast with the username that logs in.  How do I resolve this issue?  So far, I have been manually removing the folder of each username it has created.

Also, for the files with .msp extenion, can I remove that?

Thanks,

tntrac

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Adobe Employee ,
Oct 04, 2012 Oct 04, 2012

Moving this discussion to Enterprise Deployment (Acrobat and Reader) forum.

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Adobe Employee ,
Oct 04, 2012 Oct 04, 2012

What does it fill up with? Send a log.

Provide more detail about the MSP question.

Ben

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New Here ,
Oct 04, 2012 Oct 04, 2012

For every user that logs onto the terminal server.  A folder is created (folder name is the same as username).  Inside the folder, there mostly are adobe update files with the .MSP extension.

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Adobe Employee ,
Oct 04, 2012 Oct 04, 2012
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I don't know what the problem is, but I'm guessing there is an error in the way you deployed the product on WTS and it's installing itself (or tryig to) for every user.

It might be worthwhile to find a WTS forum.

Ben

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