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Sharbeloz
Sharbeloz
Participant
June 22, 2014
Question

purchased a license but the product keeps being in trial mode (InDesign CC)

  • June 22, 2014
  • 1 reply
  • 307 views

i joined the monthly program with InDesign CC and updated my credit card information and actually paid for it

i got a confirmation e-mail, with an order number, but i can't find a serial number.

i tried to uninstall-reinstall but it simply kept being in the trial mode!!!

    This topic has been closed for replies.

    1 reply

    Í
    Íslenska - Accounts
    Inspiring
    June 22, 2014

    Are you in Europe?

    Í
    Íslenska - Accounts
    Inspiring
    June 22, 2014

    If you are in Europe you need to set the location in the Preferences of Creative Cloud to English International or your local language.

    There are no serial numbers used in CC. You log into creative.adobe.com to control your account. If you have not already, you will be asked to fill in some information about your account and that should be it.

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