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Purchased Photoshop and was charged for it but I didn't get Photoshop or was directed to install it

New Here ,
Jan 23, 2020 Jan 23, 2020

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Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Jan 24, 2020 Jan 24, 2020

Hello,
You can check the below link.
https://helpx.adobe.com/in/contact.html
There will be a chat option at the bottom right on the page. You can also use that.
Thanks,
Nikhil Gupta

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Adobe Employee ,
Jan 23, 2020 Jan 23, 2020

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Hi,

Kindly sign in to "adobe.com" and check if you are able to see the Photoshop license under your profile. If not, then you can contact the Individual team directly for more clarification.

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New Here ,
Jan 24, 2020 Jan 24, 2020

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Hi,
Well I check and I don't have the PS license in my profile and where can I contact the Individual team for some help? 

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Adobe Employee ,
Jan 24, 2020 Jan 24, 2020

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Hello,
You can check the below link.
https://helpx.adobe.com/in/contact.html
There will be a chat option at the bottom right on the page. You can also use that.
Thanks,
Nikhil Gupta

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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