Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Purchased Photoshop and was charged for it but I didn't get Photoshop or was directed to install it

Guest
Jan 23, 2020 Jan 23, 2020

Screenshot (7).png

468
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 24, 2020 Jan 24, 2020

Hello,
You can check the below link.
https://helpx.adobe.com/in/contact.html
There will be a chat option at the bottom right on the page. You can also use that.
Thanks,
Nikhil Gupta

Translate
Adobe Employee ,
Jan 23, 2020 Jan 23, 2020

Hi,

Kindly sign in to "adobe.com" and check if you are able to see the Photoshop license under your profile. If not, then you can contact the Individual team directly for more clarification.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Jan 24, 2020 Jan 24, 2020

Hi,
Well I check and I don't have the PS license in my profile and where can I contact the Individual team for some help? 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 24, 2020 Jan 24, 2020
LATEST

Hello,
You can check the below link.
https://helpx.adobe.com/in/contact.html
There will be a chat option at the bottom right on the page. You can also use that.
Thanks,
Nikhil Gupta

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines