Question about the subscription plan

Forum|Forum|2 years ago
February 14, 2024
2 replies
289 views

We bought an annual subscription for the company, and the distribution of licenses in the administration console is error-free. But there is a message in the administration console – You have some unpaid licenses. Place an order with your account manager at (Reseller name) before Mar 8, 2024 at 2:26 PM to avoid interruption of access for your users.
The account section displays information - Anniversary date: Mar 07, 2025 (387 days left)
Can I be sure that I don't have to pay anything and my subscription will be valid until March 7, 2025?

Install update and subscribe to Acrobat

This topic has been closed for replies.

kglad

Community Expert

open the support tab on your admin console > start chat or start case or request expert session. https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from account, payment & plan">

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