"Trial expired" message

[Candice24427185nn1q]

Why do I continue to get a "Trial Expired" message when I have a subscription?  I have spent so much time trying to get around this and nothing works. Please make this stop so I can use Photoshop. 

[Peru Bob]

See here:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

[Candice24427185nn1q]

 When I click on Start Now from the Adobe email confirming my purchase, this what eventually appears.  Why won't Photoshop install? 

[Peru Bob]

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

[Vikrant R · Accepted solution]

Can you try signing out and then just sign back-in. If this is an Enterprise or Teams subscription, you may be asked choose between your Personal or Business Profile. Choose your business profile. This is the most common reason for apps to revert to trial, but there could be more. Do take a look at the following article and let us know if it helps. https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html