"You no longer have access to all apps"

Question

Hi there

I just received an email telling I no longer have access to all apps. But ive been using it the past many months, and I am not sure why it is suddenly saying I no longer have access?

Anyone who has an idea to what is wrong? or is it a bug?

Bani Verma · Accepted Answer

Hi there,

If you have not contacted support yet, you may also try the troubleshooting steps shared here https://community.adobe.com/t5/enterprise-teams/enable-the-apps-tab-in-creative-cloud-desktop-app/td-p/11768129 to self resolve the issue.

Hope this helps.

Manan Joshi · Answer

In case you do face problems accessing your apps then you will need to contact support for further help. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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