RANT: Admin Console sucks

Forum|Forum|3 years ago
October 27, 2022
1 reply
354 views

Just a rant. Move along if this isn't of interest.

I hate that when I want to accesst the console that I have to log in 3 times. I hate that billing and license management are separated by a Chinese firewall of clicks.

Some developer manager on that team is writing code because it's fun. What they need to do is learn how UIs can be torturous to their enterprise clients.

Admin console

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kglad

Community Expert

you can make suggestions to adobe here where they have more impact,

for applicable apps, use https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html

for others, use https://www.adobe.com/products/wishform.html

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defaultd8ho1gy20bwlAuthor

Participant

I did that first. I even included my phone number and offered to spend 30 minutes showing how frustrating the service is.

I just didn't feel satisfied. So, I ranted in the open air.

kglad

Community Expert

voicing here is ok, it's the report that has more potential for triggering change. (i don't know how much potential it has, but it's greater than 0 so it's better than here (where it is 0).

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