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Re: Adobe Creative Cloud Desktop app

Community Beginner ,
Sep 23, 2022 Sep 23, 2022

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Seems to be AdobeUpdater.Overrides.xml file that causes the problem when Creative Cloud Desktop starts.

When I rename or delete that file so its not used Creative Cloud Desktop works as usual.

 

When I run RemoteUpdateManager.exe wtih AdobeUpdater.Overrides in place it works and get its updates from internal Adobe update server so AdobeUpdater.Overrides.xml is working with RemoteUpdateManager.exe as it should.

 

It has been working with older versions of Creative Cloud Desktop before, it seems just to be the latest version 5.8.0.592

 

Something for the bug department at Adobe;-)

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Community Expert ,
Sep 23, 2022 Sep 23, 2022

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what problem do you see when cc desktop starts?

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Community Beginner ,
Sep 29, 2022 Sep 29, 2022

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My earlier post..there you can see from start:-)

 

Re: Adobe Creative Cloud Desktop app - Adobe Support Community - 13216657

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Community Expert ,
Sep 29, 2022 Sep 29, 2022

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1. if you have a teams/enterprise subscription, you're posting in the wrong forum.

2. if you need the correct cc desktop installer, use the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

<moved from download and install>

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Community Beginner ,
Sep 29, 2022 Sep 29, 2022

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1. OK

2. We are creating customized cc desktop install package in Adobe Admin console with self service settings and with AUSST settings, cant use that setup that you are refering to...

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Community Expert ,
Sep 29, 2022 Sep 29, 2022

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that's why you need an enterprise/teams specialist (which i am not).

 

you should have a way to contact support via your admin panel that's more responsive than these forums.  use that.  or wait to hope someone helps you here.

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