Skip to main content
B
bob__1
Participant
May 3, 2010
Question

Reader 9.3.2 security block

  • May 3, 2010
  • 4 replies
  • 95202 views

Hi we recently updated Reader9.3.1 to Reader9.3.2

(Reader9.3.1 worked just fine)

This new issue pops up saying

"(Security block) Acrobat does not allow connection to:

http://www.webpage.gov/link/filename.pdf  "       <------------as an example, not a real address

The way we got to 9.3.2:

We used the working Reader9.3.1 and slipstreamed that with the new UpdateFile9.3.2.msp

running command: msixec /a reader9.3.1.msi /p UpdateFile9.3.2.msp

Thanks,

bob

    This topic has been closed for replies.

    4 replies

    M
    motleynutt
    Participant
    May 4, 2011

    I fixed this "Security Block" issue. Sort of.

    In registry editor: Current user\software\adobe\acrobatreader\"version"\Trustmanager\cdefaultlaunchURLperms, The name is thostperms. I deleted it and closed regeditor. Then went to the pdf and tried the link again. In perferences, under trust manager, It's now not greyed out but no matter which option I choose it always asks the first time I click a new link.

    EnterpriseHelp
    EnterpriseHelp
    Inspiring
    May 4, 2011

    Did you try setting

    iURLPerms as described above?
    B
    BackOfficeThinking
    Participant
    August 12, 2010

    I found a second issue preventing the web page to load:

    After I did changed my Trust Manager Settings, the problem persisted.

    I opened to PDF in Adobe LifeCycle Designer and noticed that the URLs were mal formed. Any link that I created as http://www.backofficethinking.com. was converted to http:www.backofficethinking.com  (the // were removed).  I added them back, opened the file in acrobat pro and clicked on the Extend features link which made the form fillable and the // were removed again.  I then went back to Designer and changed the link to www.backofficethinking.com (no http://) , opened the file in acrobat pro and the links were correct.

    I assume this is a bug in acobat pro?

    I'm using adobe acobat pro 9.2

    G
    Gregmann
    Participant
    June 7, 2010

    Bob,

    Did you ever find a resolution to this?

    We have the same problem.  A group policy deployment to 9.3.2 and now anyone who clicks on a url in a pdf gets the "(Security block) Acrobat does not allow connection to:"  notification.

    Greg

      EnterpriseHelp
      EnterpriseHelp
      Inspiring
      June 7, 2010

      Your problem is that you have URL restrictions set in Trust Manager.

      1. Go to Edit > Preferences > Trust Manager > Internet Options.
      2. Allow all URLs or specify a list of allowed URLs.

      My guess is you have blocked all URLs. That is not the default setting.

      Ben

        T
        testingxyz
        Participant
        June 8, 2010

        Got the same issue here.  We deploy via group policy using the customisation wizard to a few thousand desktops, so configuring by individual client obviously isn't an option.  I'm not seeing how to configure the internet access options in the customisation wizard, only the trusted source options.  Anyone know how to define a list of target URLs, (preferably wildcarded domains) that reader will allow users to click links to using the wizard?

        Thanks

        EnterpriseHelp
        EnterpriseHelp
        Inspiring
        May 12, 2010

        Hi Bob,

        What does "pops up new issue" mean? If you are getting a Yellow Message Bar on the top, choose the Options button and choose to trust that site.

        Ben

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices