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H
hermannw
Participant
February 19, 2018
Question

Reader DC - Update Error 100600

  • February 19, 2018
  • 3 replies
  • 9069 views

Hello,

we're deploying Adobe Reader DC though GPO (MSI form AIP).

Until now updates was disabled, now I want to enable continouus updates.

I set the necessary registry keys to enable it but updates fail stating Error 100600 "updates have been disabled by your system policy".

How ever, this occur even on a manual installation without any mst or other restrictions. Just double clicking the MSI and go through the installation.

Updates are successfull if I install from exe.

Is it possible to do an initial installation through GPO and then continue with automatic updates?

Regards,

Hermann

This topic has been closed for replies.

3 replies

merlgeo
merlgeo
Participant
March 22, 2018

Same issue here.  GPO rollout via msi was done in Jan 2017.  All clients updated without an issue until 2018.009.20050 where all stopped with this error.  New GPO deployed to test clients (2018.011.20035) results in the same behaviour.

Adorobat
Adorobat
Participating Frequently
March 6, 2018

Hi Hermann,

Could you please try logging as an administrator and check for update again, does that work?

You may also try the suggestions given on the following forum thread discussing the similar issue:

Acrobat X - Check for updates returns "Updates have been disabled by your system policy"​

Let us know if you need any help.

Shivam

H
hermannwAuthor
Participant
March 8, 2018

Hi Shivam,

updating fron Adobe Reader GUI as domain administrator still fails with the same error.

I think automatic updates using Adobe Acrobat Update Service (running under LocalSystem) is independent from the Help-menu > Search for Updates in Adobe Reader.

Any way, the automatic updates work fine, if Adobe Reader has been installed manually with the exe installer but it does not if deployed from AIP.

Regards,

Hermann

A
Anonymous
February 20, 2018

I am having the same trouble here. I used Acrobat Customization Wizard with the following settings on the "Online Services and Features" page. Upon trying to update, I receive "Updates have been disabled by your system policy. Error:100600"

I don't want to manually deploy updates. How can I get the updater to work properly?

H
hermannwAuthor
Participant
February 21, 2018

It seems activating updates through registry or GUI has only effect to the visibility of Help > Search for Updates.

The functionality is still inactive.

This is annoying because Adobe has a great update mechanism, compared to others e.g. Java :-/

It's just to have an inital installation with company specific settings.which is the same for all users.

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