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Participant
August 17, 2022
Answered

Recuperar licencias

  • August 17, 2022
  • 1 reply
  • 289 views

Quiero recuperar licencias de mi producto, pero en el perfil del producto no aparece la opción "Recuperar licencias", solo aparece la opción "Crear informe". Donde encuentro la opción de recuperación?

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Correct answer juan almeida
Thank you
Yes. I did the steps in the document.
I already solved the problem, it was caused by not having enough rights in my user
Thank you very much



José Juan Almeida García




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1 reply

Legend
August 23, 2022

Hi Juan,

 

Sorry for the trouble caused, Did you try the steps mentioned in the following document?

juan almeidaAuthorCorrect answer
Participant
August 23, 2022
Thank you
Yes. I did the steps in the document.
I already solved the problem, it was caused by not having enough rights in my user
Thank you very much



José Juan Almeida García




Email secured by Check Point