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FILBERT5C40
Participant
February 9, 2021
Answered

Regarding the issue on the Adobe Cloud Error 146

  • February 9, 2021
  • 2 replies
  • 556 views

Hi all, yesterday, I was able to use adobe xd and premier, but today, when I did not even change any setting I cannot use them anymore, saying error 146. As such, I went to uninstall and reinstall everything, and now I got certain app, photoshop,adobe xd, premier pro, and illustrator that is showing error 146. Why is that so, I did nothing different and now this error pops up. Please help me.

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Correct answer SuJoshi

Hi there, I have already tried the renaming of the files. When I had done that, and try to download again, the file name changed. This means that I cannot get a fixed file for the app to be installed.


Kindly try giving read/write or full control to the Adobe folders under C://Program Files and try installing the application again. If the issue persists, please contact the support team so that they can review more logs to find the root cause.

2 replies

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FILBERT5C40Author
Participant
February 10, 2021

Based on the files in the adobetemp, there is no such file name, when I am trying to reinstall adobe premiere pro. Moreover, whenever I relaunch the adobe creative cloud app, it says fails to update, error 146. I do not understand why all of a sudden this issue happens, even though no setting was changed.

S
Community Manager
SuJoshiCommunity Manager
Community Manager
February 10, 2021

Hello,

Please check this article which might fix the issue: https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-download-install-logs.html#error146

    S
    Community Manager
    SuJoshiCommunity ManagerCorrect answer
    Community Manager
    February 18, 2021

    Hi there, I have already tried the renaming of the files. When I had done that, and try to download again, the file name changed. This means that I cannot get a fixed file for the app to be installed.


    Kindly try giving read/write or full control to the Adobe folders under C://Program Files and try installing the application again. If the issue persists, please contact the support team so that they can review more logs to find the root cause.

      F
      FILBERT5C40Author
      Participant
      February 9, 2021

      Also, I have forgotten to add, I was able to update all of these apps in the past, even with my antivirus on, so why no is it unable to do so. Another thing I would like to mention is that when I re-install the adobe creative cloud, it says that update not successful, error 146. Then I kept trying to update and now there is no prompt for it to be updated any longer. I am very confused by this.

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