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greggs26996435
Participant
February 17, 2022
Question

Remote Update Manager

  • February 17, 2022
  • 1 reply
  • 330 views

Hi - Trying to get the Remote Update Manager working. I tried testing it on a couple of machines and when I ran it only seemed to be looking at Acrobat even though other Creative Cloud apps were installed on there. So to test I packaged Creative Cloud with RemoteUpdate and pushed it to my machine. Installed a few apps like InDesign and Illustrator. Already had Acrobat Pro on the computer. Ran the updater (see picture) and it looks like again it's only looking at Acrobat. Not sure what I'm missing here. Any help would be appreciate. Thanks.

 

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1 reply

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greggs26996435Author
Participant
February 25, 2022

Bumping. Hoping someone has an answer for me.

Vikrant R
Community Manager
Vikrant RCommunity Manager
Community Manager
February 28, 2022

Are updates available for the products that you're trying with? Could you, for example, run a more targeted update and see what you get. For example, if you have Illustrator installed, can you try running RUM to update Illustrator. 

RemoteUpdateManager --productVersions=ILST

If you just created a package using Admin Console, most likely that app is up to date; and no other updates are available. You can also check installed app version in Creative Cloud Desktop app and verify if updates are actually available.

RUM documentation

 

 

 

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