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Participant
October 27, 2020
Answered

Report Adobe Campaign

  • October 27, 2020
  • 1 reply
  • 584 views

Hello, 

 

I found some differences at reports in Adobe Campaign.

 

When I visit the report area and filter the selected deliverys I can see one number of processed/sent e-mail (attached image report_campaign.png). When I export data from Campaign to excel files to see the data in details, this number (to processed/sent) is exactly the same. But when I make the same comparison with delivered e-mails, the excel file has more rows then showed in report.

 

I have 5407 x 5193 showed in the image to Delivery1 and 5416 x 5180 showed in the image to Delivery2.

 

To find the deliverys, I used the methodology presented in this article:

https://docs.adobe.com/content/help/en/campaign-standard/using/reporting/about-reporting/indicator-calculation.html

and I filtered the status=1 and the selected campaign only.

 

Could you help me to explain this difference, please?

 

Regards,

Gabriel

 

This topic has been closed for replies.
Correct answer Bani Verma

Hi there,

Please post your query in the following community: https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/bd-p/adobe-campaign-standard-discussions 

Experts here will be able to assist you better. Thanks!

1 reply

Bani Verma
Community Manager
Bani VermaCommunity ManagerCorrect answer
Community Manager
October 27, 2020

Hi there,

Please post your query in the following community: https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/bd-p/adobe-campaign-standard-discussions 

Experts here will be able to assist you better. Thanks!

Participant
October 28, 2020

Ok, thank you!