Reseller ignoring all requests, as is Adobe

Question

I have a VIP account through an Adobe Reseller, Tech-Crawl.  I asked them for help on a licensing issue back in January, with no response. I have repeatedly emailed them for the past 6 weeks and they never respond.  I contacted Adobe; they told me to contact my Reseller...who again, is not responding via email, and they have no other means of contact.  So for 6 weeks now I have had a license I can't use, and no one at Adobe will help fix it...they just keep passing the buck.  I really don't know what to do anymore.

mattdaug · Accepted Answer

Today I got locked out of my Adobe apps. Adobe says that our two subscriptions expired in December, and to contact our reseller, Tech Crawl. We already renewed with Tech Crawl in December. Apparently they no longer exist, though? No idea who to contact or what to do. Any suggestions would be appreciated.

Nikhil R Gupta · Answer

@CathyClarkSequim Could you let me know what is the issue with the Adobe application? Any screenshots or error messages to understand the problem.

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