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Niels Henrik Duevang
Participant
July 7, 2019
Answered

Reset password for team users

  • July 7, 2019
  • 1 reply
  • 7364 views

HELP - I need to change password for users in my team (i am the Admin and owner) - how to do that??

(Branched out as a new discussion and title edited for clarity)

    Correct answer puneeta23771395

    Niels,

    I checked and found that you have a Creative cloud team subscription with Identity type as Adobe ID. For Adobe ID, password can be reset only by user himself using password reset workflow. They need to use the steps mentioned on the article below.

    Learn how to reset a forgotten password or change your existing passwords.

    As an Admin if you want to get the feature of password reset (Only for federated ID and Enterprise ID) for users you may purchase Adobe Enterprise subscriptions.

    1 reply

    puneeta23771395
    Community Manager
    puneeta23771395Community ManagerCorrect answer
    Community Manager
    July 8, 2019

    Niels,

    I checked and found that you have a Creative cloud team subscription with Identity type as Adobe ID. For Adobe ID, password can be reset only by user himself using password reset workflow. They need to use the steps mentioned on the article below.

    Learn how to reset a forgotten password or change your existing passwords.

    As an Admin if you want to get the feature of password reset (Only for federated ID and Enterprise ID) for users you may purchase Adobe Enterprise subscriptions.

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