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Restore deleted user storage content?

New Here ,
Aug 08, 2024 Aug 08, 2024

I mistakenly deleted a user, along with their cloud storage account. I've recreated the user, is there a way to restore their deleted content?  The chat bot was NO HELP at all.

TOPICS
Admin console , Services and storage , Troubleshooting , Users and groups
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correct answers 1 Correct answer

Adobe Employee , Aug 09, 2024 Aug 09, 2024

Hi @BrianP_HKP_ 

If you selected the "Permanently delete content" option while removing the account from the admin console, unfortunately, the folder is permanently deleted with no option to retrieve the content.

Here is the help document for more details: https://helpx.adobe.com/enterprise/using/asset-reclamation.html

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Adobe Employee ,
Aug 09, 2024 Aug 09, 2024
LATEST

Hi @BrianP_HKP_ 

If you selected the "Permanently delete content" option while removing the account from the admin console, unfortunately, the folder is permanently deleted with no option to retrieve the content.

Here is the help document for more details: https://helpx.adobe.com/enterprise/using/asset-reclamation.html

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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