Restricting updates from the Adobe CC Dashboard?

[Guest]

Hey everyone,

I'm curious to know if there are ways to restrict certain version updates from my users through the Adobe CC Dashboard? It seems the only way [and please correct me if I'm wrong] to do it would be to set up the Adobe Update Server, so this way we can have more granular control on what updates and packages are becoming available for the users in our organization? If anyone could give me advice on this and what would be the best enterprise solution for this I would really appreciate it.

Thanks!

[kglad]

[moved from Creative Cloud Download & Install to Deployment for Creative Cloud for Team, Enterprise, & CS]

[alisterblack]

Hi,

You can prevent your users from installing updates themselves by taking advantage of settings in Creative Cloud Packager or the packaging section of the Admin Console.

Creative Cloud for enterprise Help | Applying updates

This then gives you the option to either use Remote Update Manager (either in conjunction with an internal AUSST server or the Adobe servers) or simply to package up your own updates and deploy when you choose.

[Guest]

Okay I see displayed as an option, but I'm not sure how to disable it. Is there a specific place where I go to disable it in the Admin panel?

[Guest]

I don't understand why there wouldn't just be one of those "Change" buttons next to the Updates section that would disable the updates.

[alisterblack]

Hi,

You can change this in a new package, but not an existing one.

[Guest]

So this is specific to the packages we create and does not affect the Adobe CC Dashboard app? How do I disable it from the Dashboard app?

[alisterblack · Accepted solution]

You can find more details on disabling the updates here -

https://helpx.adobe.com/creative-suite/kb/disable-auto-updates-application-manager.html

This actually only entails distributing a single small file.

You can also switch off the apps panel in the Creative Cloud Desktop App. Again this can be done when building packages or by modifying the ServiceConfig.xml file.

Following are the steps to retroactively enable the Apps panel:

Locate the ServiceConfig.xml file.

Windows: C:\Program Files (x86)\Common Files\Adobe\OOBE\ Configs\ServiceConfig.xml

Mac OS: /Library/Application Support/Adobe/OOBE/Configs/ServiceConfig.xml

In the file, locate the <visible> element and change its content to True (Default is False).

<config>

    <panel>

        <name>AppsPanel</name>

        <visible>false</visible>

    </panel>

</config>

See also Apps panel doesn't show installed Adobe Creative Cloud apps