Roster sync failed - where are the logs?!

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We recently inegrated our Adobe Admin Console with Clever Roster sync for our K-12 Students and Staff. I can see via emails that we are having Errors, but I cannot find these errors in a log ANYWHERE! Can anyone help me locate where these may be?

[Anshul_Nautiyal · Accepted solution]

Hi there,

To help you locate logs related to Clever Roster sync errors in your Adobe Admin Console, please refer to the following:
Navigate to the System Logs or Audit Logs within the Admin Console. These logs typically provide detailed information on system activities, including sync errors, and serve as the primary source for tracking integration issues.
Additionally, you can check the local system logs. The path for these logs is:
C:\Users\[Your Username]\AppData\Local\Adobe\OOBE
The OOBE folder contains sync-related logs that may assist in identifying issues with the synchronization process.

Sync-related logs might also be stored within the Clever platform or other integrated systems tied to Adobe. These systems could contain further details regarding roster synchronization errors.

For more information on potential error codes, you can consult the relevant documentation on Error States.

Please feel free to reach out if you require any further assistance.

Regards,
^AN