RUM is downloading Trials

Report · Mar 30, 2015

When I ran RUM on some machines for the first time this morning it started downloading Premiere and AE trials. I don't want Premiere and AE on these machines and did not include those installs when I setup my deployment package. These machines are all in different states of update... So, how can I prevent the download of the TRIALS?

03/30/15 09:35:55:347 [INFO] AAMEE Utilities RemoteUpdateManager Starting UpdaterCore DownloadUpdates...

03/30/15 09:35:55:394 [INFO] AAMEE Utilities RemoteUpdateManager Following Updates are to be downloaded :

03/30/15 09:35:55:394 [INFO] AAMEE Utilities RemoteUpdateManager (AdobeAfterEffects-13.0.0-Trial/13.0.2)

03/30/15 09:35:55:394 [INFO] AAMEE Utilities RemoteUpdateManager (AdobeAfterEffects-13.0.0-Trial/13.2.0)

03/30/15 09:35:55:394 [INFO] AAMEE Utilities RemoteUpdateManager (AdobeAudition-7.0.0-Trial/7.0.1)

03/30/15 09:35:55:394 [INFO] AAMEE Utilities RemoteUpdateManager (AdobeAudition-7.0.0-Trial/7.2)

03/30/15 09:35:55:394 [INFO] AAMEE Utilities RemoteUpdateManager (AdobeDigitalPublishingCC2014-2.0/32.0.0)

03/30/15 09:35:55:394 [INFO] AAMEE Utilities RemoteUpdateManager (AdobeExtensionManagerCC-7.0/7.3.2)

03/30/15 09:35:55:394 [INFO] AAMEE Utilities RemoteUpdateManager (AdobeIllustrator18-mul_x64/18.1.1.446.1)

03/30/15 09:35:55:394 [INFO] AAMEE Utilities RemoteUpdateManager (AdobeInDesignCC2014-10.0/10.2.0.069)

03/30/15 09:35:55:394 [INFO] AAMEE Utilities RemoteUpdateManager (AdobeMediaEncoder-8.0.0-Trial/8.2)

03/30/15 09:35:55:394 [INFO] AAMEE Utilities RemoteUpdateManager (AdobePhotoshopCC2014-15.0/15.2.2)

03/30/15 09:35:55:394 [INFO] AAMEE Utilities RemoteUpdateManager (AdobePrelude-3.0.0-Trial/3.0.1)

03/30/15 09:35:55:394 [INFO] AAMEE Utilities RemoteUpdateManager (AdobePrelude-3.0.0-Trial/3.2.0)

03/30/15 09:35:55:394 [INFO] AAMEE Utilities RemoteUpdateManager (AdobePremierePro-8.0.0-Trial/8.0.1)

03/30/15 09:35:55:394 [INFO] AAMEE Utilities RemoteUpdateManager (AdobePremierePro-8.0.0-Trial/8.2.0)

03/30/15 09:35:55:394 [INFO] AAMEE Utilities RemoteUpdateManager (AdobeSpeedGrade-8.0.0-Trial/8.0.1)

03/30/15 09:35:55:394 [INFO] AAMEE Utilities RemoteUpdateManager (AdobeSpeedGrade-8.0.0-Trial/8.2.0)

03/30/15 09:35:55:394 [INFO] AAMEE Utilities RemoteUpdateManager (FlashPro14.0PR-64bit/14.2)

03/30/15 09:35:55:394 [INFO] AAMEE Utilities RemoteUpdateManager (PhotoshopCameraRaw8-8.0/8.8.70)

03/30/15 09:35:55:394 [INFO] AAMEE Utilities RemoteUpdateManager

03/30/15 09:35:55:394 [INFO] AAMEE Utilities RemoteUpdateManager *** Downloading (AdobeAfterEffects-13.0.0-Trial/13.0.2) ...

03/30/15 09:42:28:278 [INFO] AAMEE Utilities RemoteUpdateManager *** Successfully downloadeded (AdobeAfterEffects-13.0.0-Trial/13.0.2) ...

03/30/15 09:42:28:278 [INFO] AAMEE Utilities RemoteUpdateManager *** Downloading (AdobeAfterEffects-13.0.0-Trial/13.2.0) ...

03/30/15 10:03:59:450 [INFO] AAMEE Utilities RemoteUpdateManager *** Successfully downloadeded (AdobeAfterEffects-13.0.0-Trial/13.2.0) ...

03/30/15 10:03:59:450 [INFO] AAMEE Utilities RemoteUpdateManager *** Downloading (AdobeAudition-7.0.0-Trial/7.0.1) ...

03/30/15 10:05:55:014 [INFO] AAMEE Utilities RemoteUpdateManager *** Successfully downloadeded (AdobeAudition-7.0.0-Trial/7.0.1) ...

03/30/15 10:05:55:014 [INFO] AAMEE Utilities RemoteUpdateManager *** Downloading (AdobeAudition-7.0.0-Trial/7.2) ...

03/30/15 10:12:24:201 [INFO] AAMEE Utilities RemoteUpdateManager *** Successfully downloadeded (AdobeAudition-7.0.0-Trial/7.2) ...

03/30/15 10:12:24:201 [INFO] AAMEE Utilities RemoteUpdateManager *** Downloading (AdobeDigitalPublishingCC2014-2.0/32.0.0) ...

03/30/15 10:13:51:997 [INFO] AAMEE Utilities RemoteUpdateManager *** Successfully downloadeded (AdobeDigitalPublishingCC2014-2.0/32.0.0) ...

03/30/15 10:13:51:997 [INFO] AAMEE Utilities RemoteUpdateManager *** Downloading (AdobeExtensionManagerCC-7.0/7.3.2) ...

03/30/15 10:14:11:153 [INFO] AAMEE Utilities RemoteUpdateManager *** Successfully downloadeded (AdobeExtensionManagerCC-7.0/7.3.2) ...

03/30/15 10:14:11:153 [INFO] AAMEE Utilities RemoteUpdateManager *** Downloading (AdobeIllustrator18-mul_x64/18.1.1.446.1) ...

03/30/15 10:29:07:554 [INFO] AAMEE Utilities RemoteUpdateManager *** Successfully downloadeded (AdobeIllustrator18-mul_x64/18.1.1.446.1) ...

03/30/15 10:29:07:554 [INFO] AAMEE Utilities RemoteUpdateManager *** Downloading (AdobeInDesignCC2014-10.0/10.2.0.069) ...

03/30/15 10:35:26:418 [INFO] AAMEE Utilities RemoteUpdateManager *** Successfully downloadeded (AdobeInDesignCC2014-10.0/10.2.0.069) ...

03/30/15 10:35:26:418 [INFO] AAMEE Utilities RemoteUpdateManager *** Downloading (AdobeMediaEncoder-8.0.0-Trial/8.2) ...

03/30/15 10:42:10:554 [INFO] AAMEE Utilities RemoteUpdateManager *** Successfully downloadeded (AdobeMediaEncoder-8.0.0-Trial/8.2) ...

Report · Mar 30, 2015

Hi Fermin,

As per my understanding, RUM checks for all available updates however shouldn't be downloading any trial version. can you please check PDApp.log and confirm if you have a new app installed on the machine?

Thanks,
Ashish