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ferminromeroiii
Participant
March 30, 2015
Question

RUM is downloading Trials

  • March 30, 2015
  • 1 reply
  • 283 views

When I ran RUM on some machines for the first time this morning it started downloading Premiere and AE trials. I don't want Premiere and AE on these machines and did not include those installs when I setup my deployment package. These machines are all in different states of update... So, how can I prevent the download of the TRIALS?

03/30/15 09:35:55:347 [INFO]  AAMEE Utilities RemoteUpdateManager   Starting UpdaterCore DownloadUpdates...

03/30/15 09:35:55:394 [INFO]  AAMEE Utilities RemoteUpdateManager   Following Updates are to be downloaded :

03/30/15 09:35:55:394 [INFO]  AAMEE Utilities RemoteUpdateManager      (AdobeAfterEffects-13.0.0-Trial/13.0.2)

03/30/15 09:35:55:394 [INFO]  AAMEE Utilities RemoteUpdateManager      (AdobeAfterEffects-13.0.0-Trial/13.2.0)

03/30/15 09:35:55:394 [INFO]  AAMEE Utilities RemoteUpdateManager      (AdobeAudition-7.0.0-Trial/7.0.1)

03/30/15 09:35:55:394 [INFO]  AAMEE Utilities RemoteUpdateManager      (AdobeAudition-7.0.0-Trial/7.2)

03/30/15 09:35:55:394 [INFO]  AAMEE Utilities RemoteUpdateManager      (AdobeDigitalPublishingCC2014-2.0/32.0.0)

03/30/15 09:35:55:394 [INFO]  AAMEE Utilities RemoteUpdateManager      (AdobeExtensionManagerCC-7.0/7.3.2)

03/30/15 09:35:55:394 [INFO]  AAMEE Utilities RemoteUpdateManager      (AdobeIllustrator18-mul_x64/18.1.1.446.1)

03/30/15 09:35:55:394 [INFO]  AAMEE Utilities RemoteUpdateManager      (AdobeInDesignCC2014-10.0/10.2.0.069)

03/30/15 09:35:55:394 [INFO]  AAMEE Utilities RemoteUpdateManager      (AdobeMediaEncoder-8.0.0-Trial/8.2)

03/30/15 09:35:55:394 [INFO]  AAMEE Utilities RemoteUpdateManager      (AdobePhotoshopCC2014-15.0/15.2.2)

03/30/15 09:35:55:394 [INFO]  AAMEE Utilities RemoteUpdateManager      (AdobePrelude-3.0.0-Trial/3.0.1)

03/30/15 09:35:55:394 [INFO]  AAMEE Utilities RemoteUpdateManager      (AdobePrelude-3.0.0-Trial/3.2.0)

03/30/15 09:35:55:394 [INFO]  AAMEE Utilities RemoteUpdateManager      (AdobePremierePro-8.0.0-Trial/8.0.1)

03/30/15 09:35:55:394 [INFO]  AAMEE Utilities RemoteUpdateManager      (AdobePremierePro-8.0.0-Trial/8.2.0)

03/30/15 09:35:55:394 [INFO]  AAMEE Utilities RemoteUpdateManager      (AdobeSpeedGrade-8.0.0-Trial/8.0.1)

03/30/15 09:35:55:394 [INFO]  AAMEE Utilities RemoteUpdateManager      (AdobeSpeedGrade-8.0.0-Trial/8.2.0)

03/30/15 09:35:55:394 [INFO]  AAMEE Utilities RemoteUpdateManager      (FlashPro14.0PR-64bit/14.2)

03/30/15 09:35:55:394 [INFO]  AAMEE Utilities RemoteUpdateManager      (PhotoshopCameraRaw8-8.0/8.8.70)

03/30/15 09:35:55:394 [INFO]  AAMEE Utilities RemoteUpdateManager 

03/30/15 09:35:55:394 [INFO]  AAMEE Utilities RemoteUpdateManager   *** Downloading (AdobeAfterEffects-13.0.0-Trial/13.0.2) ...

03/30/15 09:42:28:278 [INFO]  AAMEE Utilities RemoteUpdateManager   *** Successfully downloadeded (AdobeAfterEffects-13.0.0-Trial/13.0.2) ...

03/30/15 09:42:28:278 [INFO]  AAMEE Utilities RemoteUpdateManager   *** Downloading (AdobeAfterEffects-13.0.0-Trial/13.2.0) ...

03/30/15 10:03:59:450 [INFO]  AAMEE Utilities RemoteUpdateManager   *** Successfully downloadeded (AdobeAfterEffects-13.0.0-Trial/13.2.0) ...

03/30/15 10:03:59:450 [INFO]  AAMEE Utilities RemoteUpdateManager   *** Downloading (AdobeAudition-7.0.0-Trial/7.0.1) ...

03/30/15 10:05:55:014 [INFO]  AAMEE Utilities RemoteUpdateManager   *** Successfully downloadeded (AdobeAudition-7.0.0-Trial/7.0.1) ...

03/30/15 10:05:55:014 [INFO]  AAMEE Utilities RemoteUpdateManager   *** Downloading (AdobeAudition-7.0.0-Trial/7.2) ...

03/30/15 10:12:24:201 [INFO]  AAMEE Utilities RemoteUpdateManager   *** Successfully downloadeded (AdobeAudition-7.0.0-Trial/7.2) ...

03/30/15 10:12:24:201 [INFO]  AAMEE Utilities RemoteUpdateManager   *** Downloading (AdobeDigitalPublishingCC2014-2.0/32.0.0) ...

03/30/15 10:13:51:997 [INFO]  AAMEE Utilities RemoteUpdateManager   *** Successfully downloadeded (AdobeDigitalPublishingCC2014-2.0/32.0.0) ...

03/30/15 10:13:51:997 [INFO]  AAMEE Utilities RemoteUpdateManager   *** Downloading (AdobeExtensionManagerCC-7.0/7.3.2) ...

03/30/15 10:14:11:153 [INFO]  AAMEE Utilities RemoteUpdateManager   *** Successfully downloadeded (AdobeExtensionManagerCC-7.0/7.3.2) ...

03/30/15 10:14:11:153 [INFO]  AAMEE Utilities RemoteUpdateManager   *** Downloading (AdobeIllustrator18-mul_x64/18.1.1.446.1) ...

03/30/15 10:29:07:554 [INFO]  AAMEE Utilities RemoteUpdateManager   *** Successfully downloadeded (AdobeIllustrator18-mul_x64/18.1.1.446.1) ...

03/30/15 10:29:07:554 [INFO]  AAMEE Utilities RemoteUpdateManager   *** Downloading (AdobeInDesignCC2014-10.0/10.2.0.069) ...

03/30/15 10:35:26:418 [INFO]  AAMEE Utilities RemoteUpdateManager   *** Successfully downloadeded (AdobeInDesignCC2014-10.0/10.2.0.069) ...

03/30/15 10:35:26:418 [INFO]  AAMEE Utilities RemoteUpdateManager   *** Downloading (AdobeMediaEncoder-8.0.0-Trial/8.2) ...

03/30/15 10:42:10:554 [INFO]  AAMEE Utilities RemoteUpdateManager   *** Successfully downloadeded (AdobeMediaEncoder-8.0.0-Trial/8.2) ...

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    1 reply

    Ashubijalwan1
    Adobe Employee
    Adobe Employee
    March 31, 2015

    Hi Fermin,

    As per my understanding, RUM checks for all available updates however shouldn't be downloading any trial version. can you please check PDApp.log and confirm if you have a new app installed on the machine?

    Thanks,
    Ashish