RUM via ARD- "RemoteUpdateManager: command not found"

Question

When trying to run RUM via "send UNIX command" on Apple Remote Desktop, I get the following return:

"RemoteUpdateManager: command not found"

- When I remotely log onto the client computer and run RUM via Terminal, it works fine.

- The initial pkg installers all had Remote Update Manager enabled.

- The initial pkg installers were deployed via ARD, not locally.

- I've tried sending the code as ROOT and as an admin user, both with and without Sudo.

- I tried sending and installing the RUM update package to the client. It didn't seem to make any difference ( I was probably running the latest version anyway).

- I could swear this worked smoothly for me in the past. Am I missing something obvious?

- Pls halp

Michael291001994xv9 · Accepted Answer

For anyone looking for an answer for this, the solution is to run RUM from its full path when using ARD on a client computer. (RUM will run without the full path when invoked from Terminal directly, so that's where the confusion came from).

So, instead of "RemoteUpdateManager --action=install"...

you should run "/usr/local/bin/RemoteUpdateManager --action=install"

To make sure that's your RUM location you should run "whereis RemoteUpdateManager" on the client machine first, and copy the location path that whereis spits out (this may need to be run as Sudo).

Peru Bob · Answer

Moved to Enterprise and teams forum.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded