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SCUP files out of date

Community Beginner ,
Feb 17, 2023 Feb 17, 2023

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We follow the following article to update our Acrobat installations. However when comparing the hashes for the .cab file and the .xml file they do not match. This has been working up until 2/13/23. It looks like the cab file certificate was signed on 2/23/23 but the .xml was published on 01/21/2023. So I'm thinking the xml file was never updated with the hashes for the latest version.

 

If not is there a different way to go about verifying the cab file?

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correct answers 1 Correct answer

Adobe Employee , Feb 20, 2023 Feb 20, 2023

Hi @Phil5E63 

I would recommend creating a support ticket from the admin console selecting Acrobat as a product as we will have to check with engineering if the .cab has an issue.

Kindly mention the Acrobat version and environment you are using.

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Adobe Employee ,
Feb 20, 2023 Feb 20, 2023

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Hi @Phil5E63 

I would recommend creating a support ticket from the admin console selecting Acrobat as a product as we will have to check with engineering if the .cab has an issue.

Kindly mention the Acrobat version and environment you are using.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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