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2DMJ
Participant
February 20, 2013
Question

Serial Numbers

  • February 20, 2013
  • 1 reply
  • 908 views

I work for a company and we're doing inventory right now of what computers have what programs and etc, and I need to know if there is a way to look up what license or serial numbers are on the computers so we know how many licenses we need to purchase, if any. How would this be done?

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1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 20, 2013

see if this supplies the info you need: http://blogs.adobe.com/oobe/tag/serial-number

2
2DMJAuthor
Participant
February 20, 2013

Is this a program that I can download? I don't fully understand exactly what is being said in this article, but it looks like it might be able to help me with what I need? I'm not sure.

2
2DMJAuthor
Participant
February 20, 2013

yes, that article discusses the use of the adobe provisioning toolkit: http://www.adobe.com/products/creativesuite/technical-resources.edu.html?cq_ck=1308180545248#deployment


Alright, so I opened it and tried running the "adobe_prtk.exe –tool=InventorySN" command, because that looked like what I needed to find out my code, and it didn't pop up with any serial numbers at all. I ran it as a new command in the terminal, both inside a shell and not, and while a pop up did happen, it didn't give me a serial number. Did I do this correctly? It looks like other people have said this command has not been implimented yet, but that was back in 2011 and 2012, so I thought maybe by now it would work. Apparently not.

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