setup.exe gives a "LANG_LIST has some locales which does not match with the locale of serial number"

Report · Jan 14, 2014

I ran the Adobe Customization Wizard XI to create a transform file and now when run setup.exe it always come with the error "LANG_LIST has some locales which does not match with the locale of serial number".

It does the same thing when using msi with the command : msiexec /i AcroPro.msi TRANSFORMS=AcroPro.mst /qb!

Here is my setup.ini file

[Startup]
RequireOS=Windows XP
RequireMSI=3.1
RequireIE=7.0.0000.0
Require64BitVC10RT=1
CmdLine=/spb /rs /sl"1036"

[Product]
msi=AcroPro.msi
vcrtMsi=vc_red.msi
vcrtDir=VC10RT_x64
Languages=1033;1036

2052=Chinese Simplified
1028=Chinese Traditional
1029=Czech
1030=Danish
1043=Dutch (Netherlands)
1033=English (United States)
1035=Finnish
1036=French (France)
1031=German (Germany)
1038=Hungarian
1040=Italian (Italy)
1041=Japanese
1042=Korean
1044=Norwegian (Bokmal)
1045=Polish
1046=Portuguese (Brazil)
1049=Russian
1051=Slovak
1060=Slovenian
1034=Spanish (Traditional Sort)
1053=Swedish
1055=Turkish
1058=Ukrainian
1025=English with Arabic support
1037=English with Hebrew support
6156=French (Morocco)
CmdLine=TRANSFORMS="AcroPro.mst"

[Windows XP]
PlatformID=2
MajorVersion=5
MinorVersion=1
ServicePackMajor=3

[MSI Updater]
Path=WindowsInstaller-KB893803-v2-x86.exe

I don't know what goes wrong as took my serial number on my profile from the adobe web site, same thing for the download of the software.

Does it means that the serial number provided was invalid for deploying ?

NB.: My goal is to deploy our Acrobat XI through SCCM in silent mode and I don't know if there is extra consideration for that. For now it's only not working at the command line.

Another important point is that the install works great without customization ! If I just run the setup.exe from freshly extracted files and I use my serial number, everything is working fine.

So what goes wrong ?

Report · Jan 14, 2014

You can only install languages for which you have the correct serial #. What languages do you want to install?

Ben

Report · Jan 14, 2014

As Ben has mentioned, there are language specific serials. What is the language installed when you install without doing any customizations. Try including just the same language in Customization Wizard and it should work.

Thanks,

Vinod

Report · Jan 15, 2014

Thanks for the reply brogers_1 and Vinod Dbhal, you gave good hint.

I retried installing the initial package in French on a Windows 7 English and the software installed properly in French.

As I used to work with virtuals for those tests, I rolled back my virtual and redo my test installation with chosing to install it in English on my Windows 7 English and again the installation finished properly but I was surprised when I realized that even if I chose English as language, the software was running in French !

Of course I can change the language settings (in the edit-preferences-language) to follow the operating system witch is nice.

That gave me the cue I needed to know. I started from scratch my customization with choosing only the French language in the "Application Languages" and I left the MUI Languages blank and saved the .mst

I ran again the same command : msiexec /i AcroPro.msi TRANSFORMS=AcroPro.mst /qb!

And everything works fine.

NB.: As I used the .msi directly, of course I had to install the prerequirement Visual C++ 2010 first. Otherwise the installation failed without any error message.

Thanks again to you for your good hint,

Bob