Sharepoint 2013 PDF check out and open option

[EricHallgren]

A few months back I made the change to my DOCICON.xml file to enable the integration with Acrobat and Sharepoint to prompt the user to "Check Out and Open" PDF files in document libraries in Sharepoint 2013. It worked fine and as expected.

After applying CU's to Sharepoint up to October 2013, this function seems to have gone away. I verified that the DOCICON.xml settings are correct.  Ex: <Mapping Key="pdf" Value="pdficon_small.png" OpenControl="AdobeAcrobat.OpenDocuments" />

I can still get the "check out..." prompt if I open the document libraries with Windows Explorer, but not when PDF's are opened directly on Sharepoint. I have a support case opened with Microsoft, but they seem to point the problem at Adobe.

I have verified that the AcroPDF.dll is on each client and is enabled in IE. The PDF files open with Acrobat, but the check out prompt is not showing up unless I open the Sharepoint library with Explorer.

Have tried different Acrobat versions (10 and 11) as well as different IE versions (9,10,11)..etc...and Windows 7 or Windows 8, but the check out function does not seem to work when opening PDF's directly from Sharepoint 2013

[kevinmcqn]

Has anyone tested this on a My Sites site collection? This solution is working great on our Portal sites, but it doesn't seem to work in user's OneDrive folders on My Sites. Adobe tries to open the PDF, but gives the error "There was an error opening this document. File open failed." In addition it seems to cause Folder names to disappear randomly within OneDrive document libraries. Any idea why this would act differently on a My Sites site collection?

[MadHockeyGoon]

I'm not sure if I'm adding to the confusion or actually answering the issue. I'm running SharePoint Server 2013 Standard SP1 on 2012 R2. I was on this site a couple times because my users like to modify .pdf's after uploaded. After the said CU, which I applied October 2014, check out from SharePoint was broken. .pdf's could be checked out via Acrobat, but, extra steps for my users make them angry. By coincidence, I rebuilt a few SharePoint service applications and magically, checking .pdf's in and out via SharePoint works again. Now, here is where you get mad at me because I don't 100% remember which services I rebuilt. I believe it was BDC, state service, secure store, and word automation. I can tell you I didn't touch search, metadata, or user profile. I haven't tested this in any manner, but I throw this out there in case it's actually a resolution for the problem. Good luck!

[Guest]

Has anyone tested this on a My Sites site collection? This solution is working great on our Portal sites, but it doesn’t seem to work in user’s OneDrive folders on My Sites. Adobe tries to open the PDF, but gives the error “There was an error opening this document. File open failed.” In addition it seems to cause Folder names to disappear randomly within OneDrive document libraries. Any idea why this would act differently on a My Sites site collection?    http://www.traininginsholinganallur.in/web-designing-training-in-chennai.html  |   http://www.traininginsholinganallur.in/php-training-in-chennai.html

[Guest]

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[katm15621942]

As I said in the previous post, we implemented the pdffix.js. However we noticed that the PDF files open in Acrobat Reader even if the user has Acrobat Pro installed. Do you experience the same behavior? Do you know how to change it?

[katm15621942]

This should be improved in SharePoint. Please vote: Open Adobe PDF in client application – SharePoint Experiences in Office365 and/or SharePoint Server