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MarkF2173
Participating Frequently
April 21, 2015
Resuelto

Sign In Required when using Classic/2015 installer

  • April 21, 2015
  • 3 respuestas
  • 4169 visualizaciones

I'm trying to deploy Acrobat Standard DC.

I logged into the licensing site and downloaded Acrobat_2015_Web_WWMUI.exe (description: Acrobat DC2015 12.0 WIN ESD ALL CLASSIC )

I downloaded the Acrobat Customization Wizard DC

I wrote down the serial number from the licensing website for Acrobat 12.0 Universal English Windows LIC SN

In the CustWiz "Personalization Options" I entered the serial number (copied & pasted to make sure there were no transposition errors)

In the CustWiz "Online services and features" I checked Disable Product Updates, Disable Upsell and Disable all services

I saved the package, which created AcroPro.mst

I also did transform>generate transform and called it myInstall.mst

I've then deployed acropro.msi with TRANSFORMS="AcroPro.mst" (and also tried with MyInstall.mst) and it successfully installs the program.

I double-checked that the path is C:\Program Files (x86)\Adobe\Acrobat 2015\ which signifies the Classic track installer

When I try to launch Adobe Acrobat DC, I'm prompted that Sign In is Required...

According to the ETK Pre-deployment planning, granting usage rights section, it says that "Admin pre-activates for all users"

Does that mean entering the serial number in the Customization Wizard (which I've already done) or is there some other thing I have to do to activate that license/serial number so that I can avoid this whole sign-in thing and run Acrobat DC just like we have in the past?

Este tema ha sido cerrado para respuestas.
Mejor respuesta de kashifMohd

Sign-in at launch is mandatory until you click "Grant Offline exception" button next serial number field in CW. When you click this button your machine must be connected to internet.

3 respuestas

Participating Frequently
August 18, 2015

Hello, i got the same problem.

goal is to use serial key for deployment without offline activation and Sign In pop-up at application start up.

Offline activation can't be used because we have several keys, that's means that we need to create new transform file with customization wizard for each serial - key ? How can i ride off of it?

Thanks a lot.

kashifMohdRespuesta
Participating Frequently
April 30, 2015

Sign-in at launch is mandatory until you click "Grant Offline exception" button next serial number field in CW. When you click this button your machine must be connected to internet.

MarkF2173
Participating Frequently
April 29, 2015

bump?

How do I pre-activate a volume license serial number?

EnterpriseHelp
Inspiring
April 29, 2015

Verify you're using the MST you created with the right name and the correct capitalization. You may want to cut and paste the cmd line you used.

Ben

Adobe Employee
April 30, 2015

I made sure to copy/paste the serial

What about the ABCPY.ini file?

;***************************************************************

;OEM Installation Options

;***************************************************************

[OEM Install]

ISX_SERIALNUMBER=

USERNAME=

COMPANYNAME=

INSTALLDIR=

does that ISX_SERIALNUMBER line need to be populated?

thanks, Ben

-M


You can disable sign in through the Grant Offline Exception button in the Personalization Options screen. You can then apply that mst.

Thanks,