I reached out to support and they told me to post to a community, always a good sign...
Anyways, we are trying to enable single sign on according to these instructions: https://helpx.adobe.com/enterprise/using/set-up-identity.html#sa_src=web-messaging
These are the first two steps in the instructions:
- Sign in to the Admin Console and navigate to Settings > Identity.
- Navigate to Directories tab, click Create Directory.
However, when we get to the second step, the Directories tab does not exist. Please adivse.