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Stop license expiry emails going out to my end users

New Here ,
May 18, 2023 May 18, 2023

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I have turned off notifications on the product profiles for adding/removing license. But I don't want license expiry emails to go out to my end users, specially with all our license totals information. There is no need for them to know any of that. How do I go about turning that notification off for all users expect for system users?

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Admin console , Enterprise , Licensing

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correct answers 1 Correct answer

Adobe Employee , Jun 26, 2023 Jun 26, 2023

Hi @Josh264487755yte, kindly raise a ticket from the admin console and mention the email address of the users who are receiving license expiry emails; we will check and connect with you.

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Adobe Employee ,
Jun 26, 2023 Jun 26, 2023

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Hi @Josh264487755yte, kindly raise a ticket from the admin console and mention the email address of the users who are receiving license expiry emails; we will check and connect with you.

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Adobe Employee ,
Nov 13, 2023 Nov 13, 2023

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Hi, I am currently doing an email audit for the admin console. Is there any update on this? Can I please get a screenshot of the email?

 

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