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student license but desktop creative cloud asks me to pay

New Here ,
Nov 08, 2022 Nov 08, 2022

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Hello all,

 

I have had in the past subscription with adobe - that has ended over a year now. Recently as I am a student I got a full access plan from my uni. When I open adobe from the website it shows all the apps that are included in my plan for free but when I open the desktop application it does ask me to pay. I have deleted, or at least I believe I have, all the previous files and the applications but still I have the same issue.

Also I did try to download an application from the website but for some reason it comes up a message "Safari cannot open the page because the address is invalid."  not sure how to fix that either.

 

Any help would be much appreciated.

 

Thank you,

 

Dimitra

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correct answers 1 Correct answer

Community Expert , Nov 08, 2022 Nov 08, 2022

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Community Expert ,
Nov 08, 2022 Nov 08, 2022

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