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Student migration to personal account after it has been deactivated.

New Here ,
Apr 05, 2023 Apr 05, 2023

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Hi, I graduated last year but still had access to my student account till 1 April 2023. I had no idea when my account will be deactivated. 

 

Can I still transfer my assets on my student account to a new personal account?

 

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Education , Licensing , Manage account , Services and storage

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Adobe Employee , Apr 05, 2023 Apr 05, 2023

@Lida292654312mit The student account is managed by the University/College. If you still have access to the account and the license is also active, I recommend downloading the files locally on the device and then uploading them under your personal profile. 

Here is the help document: https://helpx.adobe.com/enterprise/kb/transfer-assets.html

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Adobe Employee ,
Apr 05, 2023 Apr 05, 2023

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@Lida292654312mit The student account is managed by the University/College. If you still have access to the account and the license is also active, I recommend downloading the files locally on the device and then uploading them under your personal profile. 

Here is the help document: https://helpx.adobe.com/enterprise/kb/transfer-assets.html

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New Here ,
Apr 13, 2023 Apr 13, 2023

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Hi, thank you so much for replying. I do not have access to account anymore. I tried signing in and doing the migration but I unfortunaly don't have access to the account anymore.

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Adobe Employee ,
Apr 13, 2023 Apr 13, 2023

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I would recommend contacting your University/College and checking if they can give temporary access to the account (if the account is partially deleted) and licenses as it is completely managed by them. 

 

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