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Support for identity provider initiated sign-in

New Here ,
Jun 22, 2023 Jun 22, 2023

Add support for an identity provider initiated single sign-on request.

 

Use story: As a user, I navigate to myapps.microsoft.com. I click on the Adobe Creative Cloud shortcut which my administrator has configured as an idP using SAML. The shortcut initiates the the single sign-on request to Adobe and subsequently redirects me to the Adobe.com website as a logged in user.

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Adobe Employee ,
Jun 22, 2023 Jun 22, 2023

Hi @Brad__ . Sounds like you're authenticating in the browser and not in the Creative Cloud desktop app. Adobe does support authentication via the organization's IdP. Have your enterprise admin reach out to Support or the account rep.

 

https://helpx.adobe.com/enterprise/using/set-up-identity.html

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New Here ,
Jun 22, 2023 Jun 22, 2023

@Kalvyn Rasquinha  this request is off the back of a support request I have with Adobe, in which I was told it is not supported. Feel free to review case #E-000955196.

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Adobe Employee ,
Jun 22, 2023 Jun 22, 2023

Let me follow up with the Support team to get more details.

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New Here ,
May 21, 2024 May 21, 2024

We upgraded Adobe from Teams to Enterprise for SSO and we have the same issue. Users can login to other Entra ID integrated apps with a single click from Microsoft myapps portal. Adobe is the only app that redirects users to the Adobe login page, where users need to sign in again to thier Microsoft account. Is it possible to fix this?

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Community Beginner ,
Aug 29, 2025 Aug 29, 2025

We have the same problem. We have an internal portal from which we link to all apps of our organization. When logged in on our portal all linked apps would be only one click away and you will be logged in on all of these apps.
Only Adobe doesn't support this feature. 
If you won't support the IdP initated SSO, than please make a possibility to create a URL that sets the e-Mail from the user, so that the authentication-process for the users will be more automatic.
Thanks in advance!

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Community Expert ,
Aug 29, 2025 Aug 29, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop ideas">
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Adobe Employee ,
Aug 29, 2025 Aug 29, 2025
LATEST

Hi @artistic_Sunset5295,

Thank you for reaching out. I’ve responded to your query here:
https://adobe.ly/45V83VF

Please review and let me know if you have any further questions.

Regards,

^AN

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