• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

Sync folder files were moved in to bin folder

New Here ,
Dec 19, 2023 Dec 19, 2023

Copy link to clipboard

Copied

Hello 

Yesterday, and without me doing anything, a huge part of the files inside of the Sync Folders were moved into to the Bin folder (mac user). I lost most of my work. My folders are no longer organized and Adobe Create Cloud added some random files as well. 

Has anywone experience this? How to restore my files? 

Is there any support service? I'm going around the pages and I can't find a proper support service!

Thanks

TOPICS
Admin console , Manage account , Services and storage , Teams , Users and groups

Views

98

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 19, 2023 Dec 19, 2023

Copy link to clipboard

Copied

That was not Adobe creative cloud. Whoever is admin on your machine should answer your questions.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 19, 2023 Dec 19, 2023

Copy link to clipboard

Copied

For Teams and Enterprise subscriptions, Adobe support can be contacted via the admin console (https://adminconsole.adobe.com/support). You need to be a plan administrator to do that.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 19, 2023 Dec 19, 2023

Copy link to clipboard

Copied

LATEST

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines