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Sync folder files were moved in to bin folder

New Here ,
Dec 19, 2023 Dec 19, 2023

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Hello 

Yesterday, and without me doing anything, a huge part of the files inside of the Sync Folders were moved into to the Bin folder (mac user). I lost most of my work. My folders are no longer organized and Adobe Create Cloud added some random files as well. 

Has anywone experience this? How to restore my files? 

Is there any support service? I'm going around the pages and I can't find a proper support service!

Thanks

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Admin console , Manage account , Services and storage , Teams , Users and groups

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Community Expert ,
Dec 19, 2023 Dec 19, 2023

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That was not Adobe creative cloud. Whoever is admin on your machine should answer your questions.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Dec 19, 2023 Dec 19, 2023

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For Teams and Enterprise subscriptions, Adobe support can be contacted via the admin console (https://adminconsole.adobe.com/support). You need to be a plan administrator to do that.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Dec 19, 2023 Dec 19, 2023

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